Version: 1.14
Size:
N/A
Requirements:
No special requirements
No special requirements
Price:
Free
Free
System:
Windows 7/Vista/XP
Windows 7/Vista/XP
Rating:
4.4
4.4
License:
Freeware
Freeware
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Description - Application VentureBox Assist
VentureBox Assist helps service-based businesses conquer the chaos of front-line client support.
No more rummaging through files with the client on HOLD, no more, "let me Ask Susan about that". Assist gives your organization shared Instant Access to the open issues, past History, and documents of your clients.
FEATURES
Immediate Access to Client Info -
Integrated search makes it easy to pull up client data when you need it. Past history, contact info, notes and related documents, all stored securely and instantly available.
Issue Tracking -
Keep track of your client communications using tickets. Log phone calls and emails to build a historical record. When a request requires an action, you can assign and track the issue to completion.
Instant Notifications -
Assist can send you a notification anytime a client request ticket is updated. You can opt to receive these instant notifications via email, text message, or both (standard messaging rates apply, U.S. and Canada only). Replying to a notification will automatically update that issue, allowing you to stay involved, even on the go. You can even add supporting documents to an issue, simply by attaching them to a reply email.
No more rummaging through files with the client on HOLD, no more, "let me Ask Susan about that". Assist gives your organization shared Instant Access to the open issues, past History, and documents of your clients.
FEATURES
Immediate Access to Client Info -
Integrated search makes it easy to pull up client data when you need it. Past history, contact info, notes and related documents, all stored securely and instantly available.
Issue Tracking -
Keep track of your client communications using tickets. Log phone calls and emails to build a historical record. When a request requires an action, you can assign and track the issue to completion.
Instant Notifications -
Assist can send you a notification anytime a client request ticket is updated. You can opt to receive these instant notifications via email, text message, or both (standard messaging rates apply, U.S. and Canada only). Replying to a notification will automatically update that issue, allowing you to stay involved, even on the go. You can even add supporting documents to an issue, simply by attaching them to a reply email.